FAQ

General Enquiry

Want to know more about the brand and our products?

How long do I need to heat the product in the microwave?

You need to microwave it on high power for 90 secs. Note – Microwave ovens vary, adjust the cooking time accordingly.

How long can we store your products?

Our products have a shelf life of 18 months.

Do we need to store the products in cold temperature?

Our products can be stored at ambient temperature.

Do your products have preservatives?

Our Ready-to-Eat meals are totally natural and preservative free.

Do we need to cook the food after opening the packet?

Our “Ready-to-Eat” food products do not need to be cooked. You just need to heat it in a microwave for 90 secs or submerge the sealed packet in boiling water for 3-5 minutes.

Are your products gluten free?

Yes, our Ready-to-Eat products are gluten free.

How many people does 1 packet serve?

Each packet of 250 gms in case of curries and 300 gms in case of rice can serve 1-2 people depending on the portion size.

Are the products pure vegetarian?

Our products are pure vegetarian and are manufactured in a completely vegetarian facility.

Are your products available only on online platform?

Our products are available in major hypermarkets and select convenience stores. You can also purchase our products from major e-commerce platforms such as Amazon, Flipkart, Paytm, BigBasket and More.

How do I report a bug or give feedback?

Your feedback is always welcome and appreciated. Click here to fill out the form.

Shipping & Delivery

Want to know more about our terms related to shipping & delivery?

What is the minimum order value to waive off the shipping fee?

For an order with a minimum value of Rs. 500, there would be no shipping fee. Please refer to our Shipping & Return Policy for further information.

What is the delivery charge if the order value is below Rs. 500?

There will be a delivery fee of Rs. 75 on all orders that are below Rs. 500. Please refer to our Shipping & Return Policy for further information.

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