Fazlani Foods Shipping & Returns Policy

Thank you for shopping at readytoeat.com!

 

Shipping Charges:

– No shipping charges for orders valued Rs. 500 and above

– Order(s) below Rs. 500 will have standard Rs. 75 delivery charge

 

Cancellation

– We do not entertain cancellation after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term

 

Exchange/ Returns

– We accept exchange/ return of the sold products subject to the terms and conditions mentioned below:

Exchange/ return requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. Only such cases will be considered for exchange/ return thereafter.

Buyer has to inform of his/her intention to exchange theĀ  products within 2 hrs of receipt of the goods at his/her shipping address.

Such damaged goods should be sent to us, only after written email consent from our side to send back the product.

All replacements will be made after the returned shipment of product is received by us. The courier charges for returning the damaged cases will be borne by us.

Return orders are to be sent back to the address from where it was dispatched to be confirmed by us.

Bill/Receipt must be present when returning the product(s)

Please Get In Touch with us in case of queries related to return/ exchange policy

 

Refunds

– Once the product has been returned, the refund process will be initiated

– We will notify you on the status of the refund after inspecting the product(s) and the packaging

– Once your refund is approved, we will process your refund directly. Depending on mode of payment it may take up to 30 days. If you made your purchase using Cash On Delivery (COD), we will refund the amount to your bank account. Hence, please enter your bank account details in the form.

(Link the form to bank account details filling form)

 

Contact Us

– Please get in touch with us for any queries that you may have. Our team will try our best to address and solve your queries

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